Protection of Privacy and Access to Information

The Town of Hinton takes the privacy of our citizens’ personal information seriously. We strive to protect your privacy when we collect, use and disclose information and abide by the provisions of the Protection of Privacy Act (POPA) and Access to Information Act (ATIA)

The Town collects minimal personal information in accordance with privacy legislation as necessary for the operation of municipal programs and/or services. Personal information is retained only as long as it is required to meet legislative or operational requirements.  The Town will only disclose personal information in accordance with POPA and ATIA.

The Acts include the following:

  • Allows any person the right to access records held by the Town and for information release decisions to be reviewed
  • Controls what information the Town can collect
  • Allows individuals the right to request corrections or updates to their personal records
  • Sets the fees and timelines for requests by individuals

Request for Access to Records


If you would like to

  1. Update your personal information held by the Town (no fee)
  2. Access to information held by the Town ($25 fee as set by ATIA)

Please complete the Request to Access to Information Form and return it to the Town of Hinton.

The request must provide sufficient detail to enable the Town of Hinton to identify the record(s) you require. Fees must be included with the application. Payment may be made in person by cheque, debit or cash, or online.

What next?

Upon receipt of your completed Request to Access Information Form and the initial application fee, the ATI Coordinator will respond in writing to your request within 30 days. The ATI Coordinator will inform you whether:

  • The information can be released in whole or with redacted portions
  • The information cannot be released
  • More time is required to process large numbers of records and/or consult with third parties.  

Before information is released, you will be contacted with an estimated cost for photocopying, if applicable. If it is determined that the information cannot be released, you will be provided with a written explanation as required by the Access to Information Act. 

Questions?

Contact the Town of Hinton ATI Coordinator

Phone: (780) 865-6016

Email: legislativeservices@hinton.ca