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Family and Community Support Services
About FCSS
The overall objective of FCSS is to develop locally driven, prevention-based social initiatives to enhance the wellbeing of individuals, families, and communities. These initiatives must align with the provincially mandated outcomes based on legislation and regulations. Throughout FCSS’s nearly 40 years in the Hinton community, a key objective has been building community and creating a sense of support and belonging for residents.
Provincial Preventative Mandates
Hinton’s FCSS department designs services in alignment with the four mandates for prevention-based programming as outlined by the Province of Alberta:
1. Homelessness
2. Poverty
3. Domestic Violence
4. Mental Health
Wellbeing & Resiliency Framework
FCSS also factors in the Wellbeing and Resiliency Framework. This provincially designed framework sets out the objectives for family and children-based programming, including:
1. Child Development and Well-being
2. Caregiver Capacity Building
3. Social Connections
- FCSS Manager
- FCSS Assistant Manager
- Administrative Assistant
- Individual Supports Coord.
- Family Life Coord.
- Community Connections Coord.
- Caregiver Education Coord.
- HKFS Supervisor
- HKFS Coordinator
- Youth Centre Coord.
Caryn is the FCSS Manager; she oversees all FCSS programs and Hinton Transit!
If you'd like to connect with Caryn, give her a call at 780-865-6031 or send her an email!
To see more information on transportation, view the webpage here!
Why Caryn Loves Hinton
"I have lived in Hinton for 9 years, but it felt like home to me after just a few visits. The real sense of community and the variety of outdoor opportunities is what makes Hinton most special to me."
Jenna is the FCSS Assistant Manager; she oversees the child and youth programs at FCSS.
If you'd like to connect with Jenna, give her a call at 780-865-6073 or send her an email!
Why Jenna Loves Hinton
"I grew up in Hinton, moved away for school and work, and eventually moved back. I adore the mountains, the forests, and the breathtaking outdoor scenery, and I found my appreciation for my surroundings increased so much when I moved home.
After living in a bigger centre, I also learned to appreciate the warm sense of community in Hinton. When I run errands in Green Square, I am greeted by name by business owners and employees, I catch up with acquaintances, and I find some fantastic local goods. I leave feeling connected to my community, and that is a feeling I've only experienced in Hinton."
Christine is the FCSS Administrative Assistant; she will likely be the first one to welcome you into our FCSS office! If you're not sure who to go to, Christine will direct you!
If you'd like to connect with Christine, give her a call at 780-865-6036 or send her an email!
Why Christine Loves Hinton
"It offers the best outdoor experiences anyone could ever want. Along with the best FRMA camping – awesome campgrounds, free firewood and very affordable ($11.00 per night). What more could you ask for."
Randy is the FCSS Coordinator: Individual Supports; he's here to help all residents with one-on-one customized services to ensure residents have the support, skills, and resources they need to thrive.
If you'd like to connect with Randy, give him a call at 780-865-6023 or send him an email!
Randy's Programs:
- LINKages: pairs children and seniors for rewarding engagement opportunities.
- Lifeline: in-home installation of Phillips Lifeline systems to support independent living through access to emergency services.
- Compass for the Caregiver: a multi-session workshop for caregivers to come together for support, education, and resources.
- Friendly Visitor Program: volunteers and community members are paired to form connections and friendships to prevent isolation.
- Community Volunteer Income Tax Program: residents within a certain income threshold are eligible to get their annual tax returns completed by a volunteer for free.
- Home Support & Errand Running: our Home Support team is able to support residents with light housekeeping and errand running. These services are offered on a sliding-fee scale.
- Meals on Wheels: meals are delivered through a partnership with the Meals on Wheels program.
To view or inquire about Randy's programs, visit his webpage!
Why Randy Loves Hinton
"I enjoy Hinton for its people as well as its location. People in Hinton step up when needed and for the most part are very caring and kind towards others in the community. What better place can you be but in Hinton where we are in the Foothills of the Rockies and a easy drive to Edmonton if need be."
Charlene is the FCSS Coordinator: Family Life; she's here to educate and support families and agencies for ageism, healthy intergenerational relationships, isolation, and respite care.
If you'd like to connect with Charlene, give her a call at 780-223-8009 or send her an email!
Charlene's Programs:
- Abuse Prevention: education and support to prevent family, elder, and sexual abuse in our community.
- Family Education & Events: opportunities for families to engage in the community, learn, and connect.
- Family & Community Dinner Program: free meals to bring our community together.
To view or inquire about Charlene's programs, visit her webpage!
Why Charlene Loves Hinton
"My family has been a part of the Hinton community since 1946, so my connection runs deep. Being born and raised in Hinton, I have watched it change and grow over the past many years, but one thing remains the same; it is an amazing community made up of friendly, hardworking and compassionate people. No matter where I go in life, Hinton will always be my hometown."
Lisa is the FCSS Coordinator: Community Connections; she's here to build capacity for community well-being and give residents a sense of responsibility, appreciation, and engagement with our community.
If you'd like to connect with Lisa, give her a call at 780-865-2670 or send her an email!
Lisa's Programs:
- Interagency: Lisa hosts a monthly meeting of agencies and organizations to collaborate, connect, and share resources.
- Volunteer Services: This service is designed to be a central agency to connect community volunteers with agencies in need of support.
- Neighbourhood Block Party: build connections in your community by hosting a block party in your neighbourhood with support and guidance.
- Hello Hinton: we can help make your move to Hinton easier with support and resources to help you get settled.
- Hinton Family Centre: a space for caregivers to build connections with their young children and with other parents through interactive play and support.
To view or inquire about Lisa's programs, visit her webpage!
Why Lisa Loves Hinton:
"I was born and raised since 1973 and never left, not ever."
Jackie is the Caregiver Education Coordinator; she's here to offer education and support to caregivers to increase their capacity to create safe, responsive, and nurturing environments and encourage healthy child development.
If you'd like to connect with Jackie, give her a call at 780-223-2273 or send her an email!
Jackie's Programs:
- 1-1 Caregiver Education & Support: Jackie will meet one-on-one with caregivers to develop plans and offer supports for caregivers of children ages 0-18.
- Support & Education Groups: There are a variety of courses, workshops, and groups on specific topics such as book clubs, new mom support, education courses and more. Check out the webpage for program details.
- Ages & Stages Questionnaires: Jackie is able to offer developmental screenings for children ages 0-6 to assess development.
To view or inquire about Jackie's programs, visit her webpage!
Why Jackie Loves Hinton
Sasha is the Hinton Kids for Success Supervisor; he manages the Hinton Kids for Success out-of-school care program during the school year, and the Discovery Camp program during the summer months!
If you'd like to connect with Sasha, give him a call at 780-223-9217 or send him an email!
Hinton Kids for Success Programs:
- Hinton Kids for Success Out-of-School Care: this subsidy-eligible licensed program offers professional, age-appropriate care for children aged 5-12.
- Discovery Camp: this summer camp offers daily adventures and learning opportunities for children aged 5-12.
To view or inquire about Hinton Kids for Success or Discovery Camp, visit the webpage!
Why Sasha Loves Hinton:
"Hinton is special because it is home, I was born and raised in Hinton and came back after university. Hinton has given me so much diversity and opportunity, personally and professionally. I can’t think of another place that I can do all the things I really enjoy doing."
Lisa is the Hinton Kids for Success Coordinator; she manages programming and coordinates the Hinton Kids for Success out-of-school care program during the school year, and the Discovery Camp program during the summer months!
If you'd like to connect with Lisa, give her a call at 780-223-9217 or send her an email!
Hinton Kids for Success Programs:
- Hinton Kids for Success Out-of-School Care: this subsidy-eligible licensed program offers professional, age-appropriate care for children aged 5-12.
- Discovery Camp: this summer camp offers daily adventures and learning opportunities for children aged 5-12.
To view or inquire about Hinton Kids for Success or Discovery Camp, visit the webpage!
Why Lisa Loves Hinton:
"I have lived in Hinton for just over 2 years and appreciate not only the community, but also the lifestyle Hinton offers its residents. Waking up to the mountains every morning is something I will never take for granted."
James is the Youth Centre Coordinator; he handles the day-to-day operations at the Hinton Youth Centre, developing programming and offering services for Hinton's teens.
If you'd like to connect with James, give him a call at 780-865-6029 or send him an email!
Youth Centre Programs:
- Drop-In Centre: youth ages 13-18 are invited to visit the Youth Centre anytime on Monday to Thursday from 3-9 pm, Friday from 3-10 pm, and Saturday from 5-10 pm to hang out, play games, have a snack, and visit.
- Resume Support: if a teen is looking for work, our team can help get their resume ready for employers.
- Community Volunteering: youth have so much to offer and we like to get them out in the community to give back and help out!
- Hinton Youth Advisory Council: this committee provides teens with the opportunity to hone their leadership skills.
To view or inquire about the Youth Centre, visit the webpage!