Family and Community Support Services

Respite Care Community Input Survey

Respite care provides temporary care relief for a caregiver or caregiving family, enabling you to take a much-needed break from the demands of lovingly caring for a family member due to aging, disability, or special needs.  

WE WANT YOUR INPUT! Do you have respite care needs? Please complete this short survey. 

Additionally, we hope you can join us for our Respite Care Community Input Session on October 22. Please call 780-865-6036 to register!2020-10-22- Respite (FACEBOOK AD)

were open FCSS
Staff  Position Telephone
Caryn Bouchard FCSS Manager 780 865-6031
Jenna Altrogge FCSS Assistant Manager 780 865-6073
Brooke Alden FCSS Office Assistant 780 865-6036
Randy Smith Services for Individuals & Families 780 865-6023
Lisa Brett Volunteer Centre Coordinator 780 865-2670
Joan Melvin Community Development Coordinator 780 865-6026
Sasha Eccleston Hinton Kids for Success 780 223-9217
Charlene Sitar Elder Abuse Prevention Coordinator 780 223-8009
Jackie Delves Caregiver Education Coordinator 780 223-2273
Linda Watson Youth Outreach Supervisor 780 865-6029
Who you looking for_
Services provided by the Family and Community Support Services Department include:
  • Assisting the community with identifying social needs and developing responses to meet those needs
  • Enhancing the quality of life of the retired and semi-retired
  • Enriching and strengthening family life
  • Informing the public of available services
  • Promoting, encouraging, and supporting volunteer work in the community
  • Promoting the social development of children and their families
The Family and Community Support Services Department's motto is: "People helping people help themselves!"
View the Town of Hinton .

Community Development

The Community Development services include:
  • Assisting with board development and training
  • Assisting with funding applications
  • Hosting workshops and programs that provide family life and personal growth education
  • Providing a resource and information library
  • Providing facilitation and consultation for group needs assessment

Hinton Kids for Success

Hinton Kids for Success is an out of school care program that provides child care for 5 to 12 year old kids and kindergarten after school from 3 to 6 p.m. It is available on non-school Fridays and school breaks from 7:30 a.m. to 6 p.m. This out of school care program is distinctive, because the monthly calendar will focus on learning/skill-building, health/nutrition, sports/recreation, and volunteering/community.

Home Support Program

The Home Support Program is a light housekeeping service. It provides support to seniors, persons with disabilities and families in need of temporary support to remain in their homes.

Services for Individuals & Families

Services for Individuals and Families include:
  • Accessing the Lifeline Personal Emergency Response System
  • Assisting with accessing government benefits
  • Helping identify needs and providing referrals
  • Providing bereavement support

Hinton Transit System

The Hinton Transit System is a Town of Hinton service, contracted to and operated by First Canada Limited. 

Freedom Express

 Freedom Express transportation provides safe, economical, wheelchair-accessible, and door-to-door transportation for seniors, disabled adults, and children. All persons must register for bus service.

Family Resource Network

Hinton's Family Resource Network offers education and support to caregivers to increase their capacity to create safe, responsive, and nurturing environments and encourage healthy child development. Services include workshops, parenting groups, one-on-one support, and education for caregivers with children ages 0-18. 

Volunteer Centre

The Volunteer Centre services include:
  • Assisting with volunteer recruitment
  • Planning the screening, orientation, training, evaluation, retaining, and rewarding of volunteers
  • Providing a resource and information library
  • Providing community workshops regarding volunteerism issues
  • Recognizing and promoting volunteerism

Youth Centre

The Hinton Youth Centre has been a part of the community since 2003 and currently is a partnership between the Town of Hinton and the Hinton Friendship Centre. The Centre has many amenities to offer to youth and some include: televisions, computers, Xbox/PS3/Wii gaming systems with games, pool, air hockey, Dance Dance Revolution Arcade and much more! To use the youth centre is totally free to any youth in Hinton or surrounding areas.