Family and Community Support Services

help is a phone call away
Staff  Position Telephone
Caryn Bouchard FCSS Manager 780 865-6031
Jenna Altrogge FCSS Assistant Manager 780 865-6073
Brooke Alden FCSS Office Assistant 780 865-6036
Randy Smith Services for Individuals & Families 780 865-6023
Lisa Brett Volunteer Centre Coordinator 780 865-2670
Joan Melvin Community Development Coordinator 780 865-6026
Sasha Eccleston Hinton Kids for Success 780 740-8059
Charlene Sitar Elder Abuse Prevention Coordinator 780 223-8009
Jackie Delves Caregiver Education Coordinator 780 865-6069
Linda Watson Youth Outreach Supervisor 780 865-6029

 

At this time, the FCSS office at 821 Switzer Drive is closed to the public.

We will maintain our regular hours (Monday to Friday 8:00am-4:00pm) and adapt our services to meet the community’s needs.

We will continue to provide support services and referrals; however, our workers will do this remotely, limiting face-to-face contact between staff and clients.

If you require assistance, call 780-865-6036 to be referred to one of our coordinators, or call an directly at the numbers listed.

Services provided by the Family and Community Support Services Department include:
  • Assisting the community with identifying social needs and developing responses to meet those needs
  • Enhancing the quality of life of the retired and semi-retired
  • Enriching and strengthening family life
  • Informing the public of available services
  • Promoting, encouraging, and supporting volunteer work in the community
  • Promoting the social development of children and their families
The Family and Community Support Services Department's motto is: "People helping people help themselves!"
   
View the Town of Hinton .

Community Development


The Community Development services include:
  • Assisting with board development and training
  • Assisting with funding applications
  • Hosting workshops and programs that provide family life and personal growth education
  • Providing a resource and information library
  • Providing facilitation and consultation for group needs assessment

Hinton Kids for Success


Hinton Kids for Success is an out of school care program that provides child care for 6 to 12 year old kids and kindergarten after school from 3 to 6 p.m. It is available on non-school Fridays and school breaks from 7:30 a.m. to 6 p.m. This out of school care program is distinctive, because the monthly calendar will focus on learning/skill-building, health/nutrition, sports/recreation, and volunteering/community.

Home Support Program


The Home Support Program is a light housekeeping service. It provides support to seniors, persons with disabilities and families in need of temporary support to remain in their homes.

Services for Individuals & Families


Services for Individuals and Families include:
  • Accessing the Lifeline Personal Emergency Response System
  • Assisting with accessing government benefits
  • Helping identify needs and providing referrals
  • Providing bereavement support

Hinton Transit System


The Hinton Transit System is a Town of Hinton service, contracted to and operated by First Canada Limited. 
 

Freedom Express


 Freedom Express transportation provides safe, economical, wheelchair-accessible, and door-to-door transportation for seniors, disabled adults, and children. All persons must register for bus service.

Parent Link


Hinton Parent Link provides parents and their children with support to ensure that children come to school ready to learn and are able to fulfill their potential. Although we specialize in the early years of 0 to 6, we also provide support for children of all ages.

Volunteer Centre


The Volunteer Centre services include:
  • Assisting with volunteer recruitment
  • Planning the screening, orientation, training, evaluation, retaining, and rewarding of volunteers
  • Providing a resource and information library
  • Providing community workshops regarding volunteerism issues
  • Recognizing and promoting volunteerism

Youth Centre


The Hinton Youth Centre has been a part of the community since 2003 and currently is a partnership between the Town of Hinton and the Hinton Friendship Centre. The Centre has many amenities to offer to youth and some include: televisions, computers, Xbox/PS3/Wii gaming systems with games, pool, air hockey, Dance Dance Revolution Arcade and much more! To use the youth centre is totally free to any youth in Hinton or surrounding areas.