Hinton Transit

The Town of Hinton also manages the Freedom Express which is a 12-passenger bus fully equipped with lift and ramp for wheelchair users. Freedom Express is the door-to-door, accessible, shared ride transit service for Hinton residents who cannot use regular transit for some or all trips due to a physical or cognitive disability. Service is available for children with disabilities  who qualify. The service may be used to go to school, work, therapy, medical appointments, all senior programs, and for social and shopping trips. 

Fares

Companions and aides ride for free.

Freedom Express punch cards are accepted on the Public Transit System.

Hours

Pickup time and drop-off time must fall within the following time frame: Tuesday, Wednesday and Thursday 9:00 am to 4:00 pm

It is important that passengers provide 24 hour advance notice for bookings.  Please be ready 5 minutes ahead of scheduled pick-up time. Same day bookings will be accommodated whenever possible.

Eligibility Criteria

You must qualify under at least one of the following criteria:

• Requires the use of a wheelchair or scooter: 
  • On an ongoing basis – unlimited eligibility
  • Until a specific date – eligibility only until the date specified
  • Requiring dialysis treatment
• Unable to walk 175 metres (575 feet) outside: 
  • at all times – unlimited eligibility

• Cognitively challenged
• Has 20/200 vision or less, or a visual field of less than 20 degrees in both eyes (legally blind) not corrected by lenses – unlimited eligibility (i.e. even with glasses or contacts your vision, in both eyes, is still 20/200 or less).
• Has Alzheimer’s disease or Related Dementia (ADRD) which interferes with ability to use the regular fixed route transit system with an equivalent level of independence and safety.

Application Process

• Send in your completed application form
• We will contact you within 5 business days of receiving your application
• You will likely be required to attend our office for a functional assessment of your mobility and cognitive transit skills (if applicable) to: 
  1. confirm your eligibility
  2. assess your ability to safely travel independently (if applicable)
  3. review how your mobility equipment will influence your access to Freedom Express
• We will notify you of approval or denial of your application
• Ready to apply? Click here for the Application Form.

Bookings

• Provide an Operating Schedule
• Book and cancel trips with driver by calling 780-817-0498 and leave a message
• 24 hour advance booking important to ensure your trip
• Same day bookings will be accommodated whenever possible NO GUARANTEE
• Be ready 5 minutes ahead of scheduled pick-up time

Fare Purchase Locations