COVID-19 Information for Residents

If you think you may have COVID-19, immediately complete this resource and then call 811.

Copy of Reopening Hinton Plan

Last Update: May 28, 2020 9:00 AM

On May 5, 2020, the Hinton Emergency Advisory Committee approved the release of the Hinton - Reopened plan. SEE IT HERE.

The Town of Hinton is acting in the interest of public safety, proactively responding to an evolving worldwide scenario involving COVID-19. Community health and safety is our priority. We are taking immediate steps to help reduce the risk to our residents, visitors and employees.

The nature of services offered in some Town facilities result in an inability to enforce recommended social distancing practices. Additionally, there are limited staffing numbers, making service maintenance challenging if illness were to spread. 

Critical and Essential Services Continuing

At this time, the Town of Hinton has no impacts to core services based on COVID-19 response; while our buildings may be closed, many staff members continue to work in alternate capacities. This means garbage, water, roads, emergency and protective services are all continuing. Please continue to place waste containers for pick up in line with your scheduled collection date, and call 780-865-2634 for Infrastructure Services and Parks questions or requests.  For a detailed listing of Community Service statuses, please view CommServ

Taxes and Utilities Deferred

During a Special Meeting of Council held this (April 7, 2020) afternoon, Hinton Town Council took actions which are intended to provide relief to COVID-19 impacted residents.

These actions offer residents the ability to defer payment and penalties for Property Taxes until August 31, 2020 as well as defer payment and penalties for Town utilities for a period of 120 days ending in August 2020.

Learn more in the CivicSend, available here: https://www.hinton.ca/CivicSend/ViewMessage/message/109199, or visit Hinton.ca/Defer

Further Information

The Town of Hinton Emergency Operations Centre is committed to issuing a communication every operational period. These updates are circulated first via News and Announcements Civicsend (click here to subscribe), shared to our facebook page (like us here), and then updated on our COVID-19 web page (available here).

Find out more on AHS’s COVID-19 website, Government of Alberta, and Town of Hinton Newsflash

  1. Closures
  2. Prevention Information
  3. Town Business
  4. Aid for Individuals
  5. Complaints
  6. Newsfeed

Closures Extended Until Further Notice

The Town of Hinton has determined that the closure of all Town of Hinton Facilities to the Public, announced on March 13, 2020 and expanded in the time since, will remain in effect until further notice.

The Town of Hinton is acting in the interest of public safety, proactively responding to an evolving worldwide scenario involving COVID-19. Community health and safety is our priority. We continue to take further steps to help reduce the risk to our residents, visitors and employees. 

Opening Statuses


Current closures:

  • Infrastructure Services Building (330 Fleming Drive)
  • Government Centre Building  (131 Civic Centre Rd)
  • Emergency Services Building (Fire Hall/Bylaw) (184 Eaton Road)
  • The RCMP Office (111 Civic Centre Road) will be closed to the public. Members of the public may call 780-865-5544 to speak with the detachment. 
    • Always call 911 in an emergency.
  • Recreation Centre (805 Switzer Drive)
  • Family and Community Support Services (FCSS) department (out of the West Fraser Guild) (821 Switzer Drive), including Hinton Kids for Success, with the following exceptions:

Community Playgrounds / Structures Reopened

All community playgrounds / structures have been reopened. This does not include washrooms, outhouses, or seasonally closed facilities. All facilities that have been reopened are considered "use at your own risk". The Town does not maintain sterilization of playground structures. Individuals using parks as asked to continue to use physical distancing to inhibit potential spread.

Learn more about playgrounds during the pandemic here. For a detailed listing of Community Service statuses, please view CommServ

Town Programming/Registrations Postponed

All Town Recreation, FCSS, and other programming registration is postponed until further notice. We appreciate residents’ understanding as we work through this evolving scenario.

For a detailed listing of Community Service statuses, please view CommServ

Delay of Reopening
At this time, the Rotary Spray Park, Tennis Courts, and Athabasca Riverfront Park all remain closed for the off season. The reopening of all of these facilities, which would generally occur over the coming weeks, are officially delayed until further notice by Town of Hinton Parks and Recreation.  

For a detailed listing of Community Service statuses, please view CommServ