COVID-19 Information for Residents

If you think you may have COVID-19, please immediately complete this resource and then call 811.

The Province Announced new province-wide temporary health measures to help slow the spread of Covid-19 effective September 16, 2021

The Town of Hinton is currently reviewing how its operations may change due to these new restrictions. 

More information coming soon. 

Click HERE for more information on:

  • Restriction Exemption Program
  • Gatherings 
  • Businesses 
  • Masks, Schools, and work from home
  • Testing, tracing, and isolating

General guidance is available to help Albertans and businesses follow best practices to prevent the spread of COVID-19. For more information click HERE.

For public health orders and exemptions information click HERE.

For more information on the Town of Hinton Mandatory Face Coverings Bylaw No. 1163, click HERE.

For mandatory face-covering posters for businesses 

Click here: /DocumentCenter/View/10397, /DocumentCenter/View/10398, /DocumentCenter/View/10399.

The Town of Hinton is acting in the interest of public safety, proactively responding to an evolving worldwide pandemic involving COVID-19. Community health and safety is our priority. We are taking immediate steps to help reduce the risk to our residents, visitors and employees. 

Use the toolbar below to navigate Town of Hinton related COVID information and access resources.


  1. Town Business
  2. Facility Hours
  3. Restriction exemption program
  4. Support for Individuals and Businesses
  5. Prevention Information
  6. Travelers & Visitors
  7. Resources & Complaints 

The Town of Hinton is currently reviewing how its operations may change due to these new restrictions. 

More information coming soon. 

Critical and Essential Services Continuing

The Town of Hinton has reopened its buildings to the public, (see Town Facility Hours tab). 

The Town has continued to provide essential services throughout the Pandemic. Please continue to place waste containers for pick up in line with your scheduled collection date, and call 780-865-2634 for Infrastructure Services and Parks questions or requests.  

For programming information, click the link below. 

For a detailed listing of Community Service statuses, please view ComServ

Council Meetings

Hinton Town Council meetings will, at this time, continue in the interest of continued operations. However, they are now occurring remotely via zoom meetings and are being live-streamed on Youtube via Hinton.ca/CouncilLive. Check the Town of Hinton Meetings and Events calendar for links and schedules. 

Minute with Council Access

Early in the Town Response to COVID-19, Town Council meetings were moved to remote environments, closed to the public, and streamed online to allow for easy access by residents. However, one aspect of our Council meetings that was lost in this necessary response was Minute with Council.

Traditionally, Residents have been welcomed to speak to Council about issues, events, celebrations, or concerns during Minute with Council. At the beginning of each Council Meeting, the chair of the meeting opens the floor to the public to speak and share with Council members, administration, and meeting observers.

As we determine the "new normal" in this pandemic response, the Town of Hinton has established a procedure to take part in Minute with Council remotely, temporarily, as we prepare for further steps in our reopening plans.

This process is being established to avoid risks of public meeting teleconferencing, such as inappropriate or abusive interjections by anonymous or false identities.

We appreciate your understanding should this cause any inconvenience for you.
Please use this form to receive an invite code to join our proceedings remotely.
Should you encounter difficulty using the form, please call 780-865-6072.

Read more here.

Cemeteries

At this time, new business relating to the Cemetery is encouraged to be handled via your funeral director through to the Town of Hinton, as drop-in meetings are not being accepted by the general public at the Government Centre. Should you wish to meet with the Cemetery staff, please call 780-865-6016 to schedule a meeting. 

Emergency Operation Centre (EOC)

The Hinton Emergency Operations Centre (EOC) remains active, receiving guidance from both the Province and Local Agencies on statuses and needs. 

The Hinton EOC strongly encourages Hinton residents to comply with the contact tracing, should an individual receive a positive test. Chief Medical Officer Dr. Hinshaw said that there has been an increase in Albertans who aren't participating in the contact tracing process. This poses significant risks for other people in the community and increases the chances for community spread of the virus.

Previous Taxes and Utilities Deferment Information

During a Special Meeting of Council held this (April 7, 2020) afternoon, Hinton Town Council took actions that are intended to provide relief to COVID-19 impacted residents.

These actions offer residents the ability to defer payment and penalties for Property Taxes until August 31, 2020, as well as defer payment and penalties for Town utilities for a period of 120 days ending in August 2020.

Learn more in the CivicSend, available here: https://www.hinton.ca/CivicSend/ViewMessage/message/109199, or visit Hinton.ca/Defer