FAQs • Hinton, AB • CivicEngage

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Is there an added fee to using OptionPay to pay my Town bills?: Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2.00. To see the full fee schedule for using this payment option, please visit their fee schedule here.

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OptionPay

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1. What is OptionPay: OptionPay is a payment card system the Town uses for its online and credit card transactions. You can find more information on OptionPay by visiting their website here.

2. Is there an added fee to using OptionPay to pay my Town bills?: Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2.00. To see the full fee schedule for using this payment option, please visit their fee schedule here.

3. Why is there an added fee to pay with credit card?: The fees are administered through the OptionPay program for the use of their service, and not through the Town of Hinton.

4. Is my credit card/information secure with this program?: OptionPay provides information on their security measures here. Please note that the Town of Hinton takes no responsibility for and accepts no liability in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.